Shipping & Returns

The Fastexhibit delivery planning tool is for planning purposes only and does not guarantee delivery on any specific date. For the most accurate delivery estimates, please contact your sales representative.

Estimated delivery refers to current transit times and does not guarantee delivery by the stated date.

International Shipping

Fastexhibit ships to Europe’s major countries, North America, and other international locations. Orders are fulfilled from the nearest warehouse. Our supply chain partner, 杭州万匹斯信息科技有限公司 (Hangzhou Wanpisi Information Technology Co., Ltd.), manages production and fulfillment. International shipments may be subject to additional duties and taxes, which are the responsibility of the recipient.

Returns or Exchanges

Custom printed graphics or custom-built frames are not eligible for return or exchange.

Non-custom items may be returned if they are new, unused, in original packaging, and returned within 10 days of receipt. Restocking fees may apply.

All returns require approval from our support team. Please email info@fastexhibit.com to request approval. Packages received without prior approval will be refused.

Note: RMA (Return Merchandise Authorization) is the process of obtaining approval from our support team before returning a product.

Damage or Defects

Fastexhibit stands behind the quality of our products. If your items arrive damaged or with manufacturing defects, please submit a claim so we can resolve it promptly.

Claims must be submitted in writing to info@fastexhibit.com within 3 days of receipt. Inspect your items immediately upon arrival to ensure everything is as expected.

Order Changes or Cancellations

Order changes (shipping address, products, etc.) must be requested before artwork approval for custom items or before shipment for stocked items. Additional charges or refunds may apply. Outstanding balances must be paid in full before shipment.

Cancellations are only accepted if items have not been printed or shipped. Submit all change or cancellation requests in writing to info@fastexhibit.com.

Full Terms of Service

For our complete terms of service, including returns, visit: https://fastexhibit.com/pages/terms-of-service

Operating Company: Hongkong Premshare Limited (Operator of fastexhibit.com)
Supply Chain Partner: 杭州万匹斯信息科技有限公司 (Hangzhou Wanpisi Information Technology Co., Ltd.)